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Terms & Conditions

These Terms & Conditions (“Terms”) sets forth the terms that apply to the access and use of the website https://www.designdrop.pro/ (the “Platform”) and the Services rendered thereof. The Platform is owned and operated by Design Drop Private Limited (the “Company”), a company incorporated under the Companies Act, 2013. The Company runs the Platform which provides designing and other related services (the “Business”). Users are requested to carefully read these Terms prior to accessing, browsing, or using the Platform. Accessing, browsing, or using the Platform by the Visitors or Users, shall be deemed to constitute their acceptance of these Terms and an undertaking to be bound by its provisions.

This document is an “Electronic Record” in accordance with the provisions of the Information Technology Act, 2000 and the rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information and Technology Act, 2000. This electronic record is generated by the computer system and does not require any physical or electronic signature. This document constitutes a legally binding agreement between the User and the Company establishing the rights and obligations pertaining to the use of the Platform and availing the various Services, features, content, and offerings available on it.

  1. DEFINITIONS AND INTERPRETATION
    1. Definitions
      1. “Account” shall mean the user account created by the Users on the Platform to avail the Services offered through the Platform.
      2. “Applicable Laws” shall mean any statute, law, rule, regulation, ordinance, notification, order, decree, judgment, rule of common law, government approvals, byelaws, or other governmental restrictions or any administrative order or notice in effect as of the date of this Terms & Conditions or anytime thereafter that may be applicable or enforce in the Union of India.
      3. “Platform” is the reference to our website https://www.designdrop.pro/ through which we offer our Services.
      4. “Services” shall mean and include the services mentioned on the Platform 
      5. “Team” shall mean and include the team of designers, developers, illustrators, etc. who are designated to understand your requirements and execute accordingly.
      6. “User” shall include any person accessing this Platform of the Company. The term user is inclusive of the people who place an order for availing Services offered through the Platform.
      7. “Visitor” shall mean any natural or legal person who browses through the Platform for informational purposes regarding the Company or the Services it offers thereof.
      8. “Working Days” shall mean the standard business days i.e., from Monday to Friday except for any gazetted or national holiday.
    2. Interpretation
      Unless otherwise, the context requires in this Terms & Conditions:
      1. The terms “you”, “your” and “user” shall mean any natural or legal person who browses through the Platform or avail Services through the Platform.
      2. The terms “we”, “us”, and “our” shall mean the Company.
      3. The “User” and the “Company” shall individually be referred to as the “Party” and collectively as the “Parties”.
      4. Words denoting any gender shall be deemed to include those of the other gender.
      5. Words using the singular or plural number also include the plural and singular, respectively.
      6. The terms hereof, hereby, hereto, and derivative or similar words refer to this entire Terms or specified clause of the Terms as the case may be.
      7. Heading or bold typeface is used only for the purpose of convenience and shall be ignored for the purpose of interpretation.
      8. Reference to the word include shall be construed as without limitation.
      9. Reference to any legislation or applicable law or any provision thereof shall refer to any such applicable law as amended, suspended, or re-enacted from time to time.
      10. The headings provided herein are for convenience purposes only and shall not deem to affect or limit any of the provisions hereof.

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  1. GENERAL TERMS GOVERNING THE PLATFORM & SERVICES
    1. These Terms are applicable to every person who accesses the Platform as a Visitor to gain information about the Company and the Services rendered thereof and the Users who have registered on the Platform to avail the Services.
    2. Subject to your adherence to this Agreement, along with your subscription to any plan as provided on the Platform and our receipt of associated payment(s), we shall ensure the provision of the relevant Services to you throughout the subscribed term. We will exert commercially reasonable efforts to maintain Service availability, except during planned downtimes and unforeseen emergency maintenance. Please note that we reserve the prerogative to alter, substitute, or terminate the Services at our discretion, without prior notice.
    3. You are permitted to utilize the Services solely in accordance with the terms outlined in the Agreement. By accessing the Services, you agree to:
      1. Furnish accurate, up-to-date, and comprehensive information about yourself as requested in any forms on the Platform.
      2. Regularly update the any personal to ensure its accuracy, currency, and completeness.
      3. Safeguard the security of any passwords and identification information.
      4. Promptly notify us of any unauthorized use of your account.
      5. Assume full responsibility for all activities undertaken on your account.
    4. All Services and other information displayed on the Platform constitute an "invitation to offer". Your order for availing the Services available on the Platform by raising a purchase order shall constitute an “Offer”. The Company reserves the right to accept or reject this offer, based on several factors as per the sole discretion of the Company and our confirmation of your order shall constitute the “acceptance of offer”.
    5. Further, the Company reserves the right to block your access from the Platform if you are found acting in contravention of the Terms and/or the Policy of the Company. You, by accessing or using the Platform, acknowledge that you are well aware of the Terms, have read and understood them, and thereby agree to be bound by the same.
    6. For using the Services, the User agrees that he is eligible to enter into legally binding contracts under the applicable laws of their respective country. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 are not eligible to enter into transactions with the Company, and their access will be restricted or blocked as soon as the Company is aware of the same. 
    7. In the case of a legal entity, you represent that you have the necessary authority to bind the entity under the Terms.
    8. You are responsible for obtaining and maintaining all telecommunications, broadband and computer equipment and services needed to access and use the Services and for paying all charges related thereto.
    9. Subject to your continued compliance with this Agreement, including timely payment of associated amounts due, we grant you a limited, revocable, non-exclusive, non-sublicensable, non-transferrable license to access and use the Services. You may not access or use the Services in order to monitor its availability, performance, or functionality for competitive purposes. You may not, and may not permit any third party to: (a) reverse engineer (except to the extent specifically permitted by statutory law), decompile, disassemble or otherwise attempt to discover source code, object code or underlying structures, ideas or algorithms of the Services, (b) modify, translate or create derivative works based on the Services, (c) use the Services for any purpose other than its own internal purposes; or (d) use the Services other than in accordance with the Agreement and in compliance with all applicable laws and regulations (including but not limited to any applicable privacy and intellectual property laws).
    10. The Company uses specific tools as listed on the Platform to deliver its services, You may seek editable files pertaining to such tools from the Team, no other tools or formats maybe demanded or claimed by you from the Company. 

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  1. USER REPRESENTATIONS
    1. By using the Website, Client represents and warrants that the User the legal capacity and agrees to comply with these Terms & Conditions, the User is not a minor in the jurisdiction of their domicile. User will not access the Platform through automated or non-human means; User will not use the Website for any illegal or unauthorised purpose; User’s use of the Website will not violate any applicable law or regulation.

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  1. REGISTRATION OF ACCOUNT FOR USE OF SERVICES
    1. To avail of services on the Platform, the Users shall register and create an account with the Platform that would require the Personal Information of the Users i.e., name, address, contact number, and email ID, amongst other matters. Please note that for the purposes of transacting with the Company to avail the Services, you shall have to provide us with your sensitive data, i.e., debit/credit card information, CVV number, expiry date, or details regarding the other payment options that you may select.
    2. Subscription
      1. The Platform offers 3 different of Subscription plans for Users namely: Essential, Pro and Advance. The benefits and inclusions of each plan are provided on the Platform.
      2. Users shall have the option to book a call with a member of the team through the Platform for more information about the subscription and the Services offered. 
      3. Pause: You shall have the option to pause your subscription at any time and thereafter continue the same within one year of pausing the same. You shall not claim for any refund  in case of the subscription being paused. In case the User fails to continue the Subscription within one year after pausing, such subscription shall lapse without any further scope for renewal, you shall not bring forth any claims against the Company in such a scenario.
    3. Requests- The Company under its Essential and Pro plans cater to one request at a time, only after one request for any service/graphic is complete will You be eligible to place any subsequent request. The Advance Plan allows you to book two requests simultaneously, no more than 2 requests shall be taken up at any time under the Advance Plan. You shall provide a detailed brief with each request about your specific requirements for each request. The brief would help the Team in catering to each request as per the User’s specifications
    4. Revisions- All subscription plans entail unlimited revisions, User may request as many changes and tweaks till the request is to their satisfaction, a request shall be considered complete only once all revisions are incorporated and the final graphic shared with the User to their satisfaction. A new request can be placed by a user immediately after the required revisions.
    5. Delivery- The Company under its Essential and Pro plans shall cater to all requests average within 1-2 working days unless otherwise communicated otherwise by the Company. Users subscribing to the Advance plan shall receive the first draft of their requests within 1 working day, some projects/requests may require more time depending upon the scale and requirements of the request. It shall be at the sole discretion of the Company to extend any timeline/delivery date depending on the User’s requirements.
    6. The Company may call/email the Users in relation to the availed requests or as a part of the other activities undertaken by the Company; however, any representative of the Company would never contact the User to inquire about their credentials and you are strictly advised not to share such information with any third person. Further, you are requested to inform us immediately regarding such faux calls/emails so as to enable the Company to take appropriate steps towards the same.
    7. It is your responsibility to keep your account details, login id, and password confidential at all times. You hereby accept the responsibility for all activities that occur under your account and the Company shall not be liable to any person for any loss or damage which may arise as a result of any failure by the User to protect the account details or the password.
    8. You agree to use the Services provided by the Company for lawful purposes only and shall comply with all applicable laws and regulations while using and transacting on the Platform.
    9. The Company reserves the right to refuse the Services, terminate User accounts, remove or edit the content on the Platform or cancel an order in its sole discretion.
    10. You agree to provide true, accurate, current, and complete information about yourself as required by the Company during the registration process; and for any changes in the data provided at any point in time, the User shall promptly inform the Company.
    11. In case, any information provided by you is found to be untrue, inaccurate, or incomplete or the Company suspects such information to be untrue or inaccurate, the Company will have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Platform. Further, the Company may initiate appropriate legal proceedings against you at its sole discretion.
    12. You can reach out to the Team anytime from Monday to Friday, 4:30 AM to 1:30 PM UTC, and get your queries resolved.

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  1. PRICE AND PAYMENT
    1. Use of our Services requires payment of recurring fees. Prior to us being obliged to provide any Services, you must ensure that you've paid the fees, including any taxes, in full. These payments should match the specified amounts and billing frequency indicated during registration, either monthly, quarterly or yearly, and you can update them in the future. You also warrant that the financial information like that of credit or debit card details that you provide are of your own and that you have sufficient funds to make and process the payment.
    2. All the prices listed on the Platform are correct at the time of publication. We also reserve the right to alter the prices on the Platform. The Company endeavours to provide accurate pricing information for the services, however typographical and other errors may occur. In the event that any Service is listed at an incorrect price or with incorrect information, we may contact you to either provide you with a solution or cancel your order(s). 
    3. The total price for the subscription plan including taxes will be displayed at the time of checking out your order. Full payment must be made for all items ordered via online payment through third-party payment providers listed on the Platform.
    4. The User agrees that the Company takes utmost care while dealing with third-party payment providers, but does not control their systems, processes, technology, and workflows, hence the Company cannot be held responsible for any fault at the end of payment providers. The Company uses third-party payment providers to receive payments from the User, and therefore, the Company shall not be responsible for delays or erroneous transactions, or cancellation of orders due to payment issues.
    5. Please note that for any additional fee or the amount charged by the bank/ payment merchants as a convenience fee for processing the transaction, the Company shall not be held liable for the same.
    6. If a User makes the payment for the same order more than once by mistake, the extra amount will be refunded via the same gateway as per the terms and conditions of the third party payment partner.

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  1. REFUND
    1. The Company generally doesn’t entertain any request for refund, unless in certain circumstances where there has been any breach or shortcomings in the Services provided by the Company to be determined at the discretion of the Company.
    2. Only new users in their first month of subscription may avail for a refund in case of any shortcomings, inordinate delays, non-conformation to the request on the part of the Company to be determined at the sole discretion of the Company.
    3. No user shall be responsible for refund in any scenario beyond the first month of subscription unless otherwise decided at the sole discretion of the Company.

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  1. CONTENT, INTELLECTUAL PROPERTY, AND PROPRIETARY RIGHTS
    1. You are, and will be, the sole and exclusive owner of all right, title, and interest in and to the deliverables, including all intellectual property rights therein. We agree that with respect to any deliverables that may qualify as “work made for hire”.
    2. Apart from any content or information provided by a User or any third-party, the ownership and any and all rights, titles, and interests in the intellectual property and proprietary information and content on the Platform (Trademarks, Copyrights, Patents, Designs) including without limitation any logos, graphics, slogans, text, content, software, code, illustrations, images, icons, programs, technology, the look and feel of the Platform and the compilation and arrangement of the content and materials on it exclusively belong to the Company, its suppliers and licensors. User’s access or usage of the Platform does not confer upon them any right or license in the intellectual property or proprietary information of the Company as stipulated herein.
    3. The Company does not claim any ownership of the information uploaded or submitted by the Users and the same shall belong to the User solely. The Company is under no obligation to monitor the information and content as stipulated herein and does not attest to the veracity, accuracy, credibility, authenticity, or integrity of such information and content.
    4. For any content posted by you on the Platform that violates the intellectual property rights of a third party, you shall be liable for such violation and the Company shall have no liability towards the same.
    5. You grant the Company the right to authorize the downloading and printing in whole or in part any content that you post to the Platform.
    6. The User shall not use, post, modify, distribute or reproduce any content or material wherein the intellectual property and proprietary rights of such content and material belong to the Company, any third-party or any other person or entity without obtaining the prior written consent of the owner of such rights as aforesaid, failing which the Company shall be entitled to take appropriate action including terminating the usage and registration of such User without any refund or other liability. In the event the intellectual or proprietary rights of a User have been violated or infringed as aforesaid the aggrieved User shall forthwith notify the Company of the same along with adequate proof and the Company shall, in its discretion take necessary and appropriate action thereafter.

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  1. PROHIBITED CONTENT AND ACTIVITY
    1. The Company, in its sole discretion, reserves the right to determine whether the content posted by the User; or any activity in which the User is engaged, is prohibited or not. In case we find any content or activity by you to be inappropriate we will delete such content from the Platform, without providing any notice to you. In addition to it, the Company may terminate your account immediately and you shall be under the liability to indemnify the Company for the losses suffered by it due to your involvement in such activity. The extent of such damages shall be determined directly by the Company. Some examples of prohibited content or activity are:
      1. Posting any defamatory language for the Company, other Users, or any third party.
      2. Posting or circulating any content that involves the transmission of viruses and bugs through the Platform.
      3. Posting content on the Platform owned by the third – party without their approval.
      4. Posting content that contains nudity, violence, or sexual subject matter, including links to adult websites.
      5. Posting any untrue content with the sole intention of misleading other Users.
      6. Posting any advertisements on the Platform or any content to promote one’s own business.
      7. Involvement, directly or indirectly, in any criminal or tortious activity, including child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, sending of viruses or other harmful files, copyright infringement, patent infringement, or theft of trade secrets.
    2. The User understands that the list provided in these Terms is not exhaustive and the Company reserves the sole authority to determine what amounts to prohibited content or activity.

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  1. PRIVACY POLICY
    1. The usage of the Platform and availing of the various Services, and features on offer shall require Users to submit and provide us with their information which the Company shall collect, store, and process for the purpose of providing such Services and features to the Users. The Company respects the privacy and confidentiality of the information of its Users; thereby the collection, storage, and processing of their information are governed by the Privacy Policy instituted by the Company. Users are requested to carefully read the Privacy Policy of the Company available at https://www.designdrop.pro/privacy-policy.
    2. Maintaining the confidentiality of their username the password shall be solely borne by the concerned User and the Company shall not bear any liability or responsibility for any breach in relation to the same. If the User suspects any unauthorized breach or activity on his/her account, the User shall promptly notify the Company. The Company shall not be responsible for any disclosure of such information by you to a third party.

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  1. THIRD-PARTY LINKS AND SERVICES
    1. The Platform may contain links to third-party apps or websites and the same shall not constitute, in any manner whatsoever the Company’s endorsement, sponsorship, or recommendation of such third-party APPs/websites or their products, services, content, and offerings. The Company is not responsible for examining or evaluating any third-party apps/websites and does not make any representation or warranty for their products, services, content, and offerings or their Terms & Conditions and privacy practices. In the event, that a User accesses such apps/websites he/she shall do so at his/her own risk and expense and apprise himself/herself of their Terms & Conditions and privacy practices.
    2. We use a third-party service provider to facilitate payment and withdrawal procedures on the Platform including user verification. By using our Platform, you agree to use such third-party services by us.

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  1. DISCLAIMER
    1. The Platform and the Services, features, offerings, information, and content available on it is available on an ‘as is’ and ‘as available’ basis. The Company disclaims any and all warranties, whether express or implied, including without limitation warranties of merchantability, non- infringement, or fitness for a particular purpose except for those warranties that cannot be excluded under applicable laws. The Company does not guarantee any specific results from the usage of the Platform.
    2. The Company provides no warranty that:
      1. The Services will be uninterrupted and free from any bugs or errors;
      2. The Services will meet your requirement;
      3. Accuracy or reliability of the results that may be obtained from the use of Services;
      4. The quality of Services, information, or other material obtained by you from or through the Platform will meet your expectation;
      5. The Platform will be compatible with your device;
      6. The accuracy of data provided on the platform.
    3. The Company, its officers, directors, employees, affiliates, or agents shall not be liable, whether in contract or tort in any manner whatsoever for a) any interruptions in the Services; b) delay in access or interruptions on the Platform; c) loss, theft, non-delivery, destruction, corruption, of data; d) any loss or damage incurred as a result of your access or usage of the Platform; e) the occurrence of any viruses, malfunctions, system failures, technical problems in connection with the Platform; f) inaccuracies or omission in the content; g) any other event beyond the control of the Company.
    4. The Platform does not charge any registration or browsing fee; however, the User is required to pay to avail Services as stipulated under these Terms & Conditions. The Company reserves the absolute right and discretion to modify, amend, or update the terms from time to time, with or without notice to the Users, which shall become effective immediately after posting the same on the Platform and shall form a part of the Terms & Conditions. Your continued use of the Platform shall be deemed as an acceptance of the amended or modified Terms & Conditions.
    5. The Company shall assume no liability whatsoever in respect of any loss or damage arising directly or indirectly to you or any third-party due to:
      1. Lack of authorization for any transaction.
      2. Illegitimacy of the payment method (including debit/credit card fraud) being used by you.
      3. Lack of authorization for any transaction made using the Platform.
      4. The decline of transactions by issuing Bank for any other reason whatsoever.
    6. The use of the Platform and any resultant connection, exchange, communications, or transaction does not constitute an offer, advice, counselling, or recommendation on part of the Company, and any loss, liability, expenses, damages, or judgments incurred by any User as a result of entering into a transaction by using the Platform shall solely and exclusively be the responsibility of and borne by such User and the Company shall not bear any liability or responsibility for the same.

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  1. LIMITATION OF LIABILITY
    1. The information contained on the Platform is for general information purposes only and is provided on an “as is” basis. While we endeavour to keep the information up to date and correct, the Company makes no representation or warranty of any kind, expressed or implied, as to the operation of the Platform, including but not limited to, any implied warranties of merchantability, fitness for any particular purpose, or non-infringement. Any reliance you place on the Platform’s information is therefore strictly at your own risk. In no event, the Company assumes liability for any loss or damage including without limitation, indirect or consequential loss or damage, whatsoever arising out of or in connection with the use of the Platform, omissions or errors (including, without limitation, typographical errors and technical errors) in the information, which is subject to change without notice.
    2. The Company does not confirm the accuracy, credibility, authenticity, or veracity of any information provided by the Users on the Platform and does not promote or endorse the same. Any loss, liability, expenses, damages, or judgments incurred by a User as a result of reliance on or any action taken on such information shall be borne solely and exclusively by the Users and the Company shall not bear any liability or responsibility for the same. The User shall solely and exclusively be responsible for verifying the information, data, and content of other Users prior to any engagement by conducting the requisite due diligence and background checks for the same.
    3. The Company shall not be liable, whether in contract or tort in any manner whatsoever for i) any interruptions in the services ii) delay in access or interruptions on the Platform iii) loss, theft, non-delivery, destruction, corruption, of data iv) any loss or damage incurred as a result of your access or usage of the Platform v) occurrence of any viruses, malfunctions, system failures, technical problems in connection with the Platform vi) inaccuracies or omission in content v) any other event beyond the control of the Company.
    4. The Platforms’ use and any resultant connection, exchange, communications, or transaction do not constitute a piece of advice, counselling, recommendation on part of the Company, and any loss, liability, expenses, damages, or judgments incurred by any User as a result of the same shall solely and exclusively be the responsibility of and borne by such User and the Company shall not bear any liability or responsibility for the same.
    5. The Company takes reasonable measures and precautions for the protection and security of the information provided by the User on the Platform; however, it shall not bear any responsibility or liability for any unauthorized or inappropriate use including without limitation any copying, printing, publishing, forging, reproductions, manipulation of the same by any other person or entity.
    6. The Company may from time to time make the Platform unavailable, with or without notification, to the User for the purpose of carrying out maintenance; repair, or upgrades, and the Users agree and acknowledge that the Company shall not be liable for any interruptions or loss of services as a result therefrom.

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  1. FORCE MAJEURE
    1. We shall not be under any liability for failure to perform any of our rights and obligations under this Terms & Conditions, if such acts of failure are due to any act of God, fire, earthquake, floods, or any natural calamities or transportation embargoes, civil commotion, pandemic, riots, violence, acts of terrorists, lockdowns, state enemies, or any other reasons or circumstances beyond our control.

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  1. INDEMNITY
    1. Users shall indemnify and hold harmless the Company and its representatives, affiliates, partners, contractors, officers, directors, employees, and assigns against any losses, liabilities, damages, costs, claims, damages including legal expenses that may be incurred by the Company as a result of or arising out of a User’s. a) breach or violation of the provisions stipulated in these Terms & Conditions; b) breach of any representation or warranty; c) use of the Platform and its content; d) availing the Services, features, and offerings available on the Platform; e) violation of the intellectual property or proprietary right of the Company or any third-party; f) violation of the privacy, confidentiality, information, or any other right of the Company or any third-party; g) violation of any Applicable Laws; and h) any act, omission, fraud, misrepresentation on part of the User. The User shall indemnify the Company for any loss or damage that may be caused to the Company due to any negligence/action/inaction of the User. The User further agrees and acknowledges that the extent of such loss or damages shall be determined by the Company in its sole discretion and the decisions of the Company pertaining to the same shall be final and binding on the User.

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  1. CODE OF CONDUCT
    1. We value both our customers and our team members. Hence, any misbehaviour from the customer's end, including foul language or verbal spat, will not be entertained by us and is an absolute ground for immediate termination of the customer's account from our platform.
    2. In the event of any misbehaviour with the Team, no refund or cancellation of any kind will be initiated, and the Company reserves the right to initiate appropriate legal proceedings against the individual or representative of the entity or the company engaging or promoting such misbehaviour.

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  1. DELETION OF PROFILE
    1. The Company reserves the right of deleting your profile and blocking your usage of the Platform in instances you are found acting in contravention of Clause 8 relating to the upload of prohibited content or you are involved in any prohibited activity.
    2. Further, the Company may restrict or block your access to the Platform at its sole discretion if your actions or any omission to act leads to the breach of the Terms, either directly or indirectly. In such cases, you shall be under the liability to indemnify the Company for the losses suffered by it. You agree and acknowledge that the extent of such loss and damages shall be determined by the Company in its own discretion and the decision of the Company pertaining to the same shall be final and binding.

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  1. AMENDMENT
    1. We reserve the right to make such changes, amendments, and modifications, to this Terms & Conditions as it may deem necessary to our discretion from time to time and our decision shall be final and binding regarding the same. The amended Terms & Conditions shall be effective and legally binding from the date it is posted and uploaded on the Platform and the same shall constitute sufficient notice to Users of the same. Users are advised to periodically review the Terms & Conditions from time to time so as to keep themselves apprised of all such changes and modifications.

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  1. USER DISPUTES, GRIEVANCES, AND REDRESSAL
    1. If you have any disputes or grievances in respect of Services availed through the Platform, please write to us at support@designdrop.pro. All billing-related queries shall be addressed to billing@designdrop.pro. We shall endeavour to resolve your disputes or grievances within 03 (Three) working days of receiving the email.

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  1. ENTIRE TERMS & CONDITIONS
    1. Except where otherwise expressly provided, these Terms & Conditions constitute the understanding between the Users and the Company with respect to the subject matter contained herein and shall supersede all prior or contemporaneous oral or written agreements or communications pertaining to the same. In case of any inconsistency between the provisions of these Terms & Conditions and any other similar documents or understanding the provisions of these Terms shall prevail.

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  1. DISPUTE RESOLUTION AND GOVERNING LAW
    1. In case of any dispute, the Company and the User shall resort and endeavour to arrive at an amicable settlement in good faith and mutual understanding in the event of any matter or dispute pertaining to the enforcement of any rights and obligations under this. However, on failure to do so all the disputes or differences so arising between the Parties shall be settled through Mediation failing which the dispute shall be settled by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996.  The arbitration shall be conducted by a sole arbitrator. The venue of arbitration shall be at Noida, Uttar Pradesh.
    2. The award given by the arbitrator shall be final and binding on the Parties. 
    3. This Agreement is governed by, and construed in accordance with, the laws of India, without regard to any choice of law, conflicts of law or other principles that would result in the application of the laws or regulations of any other jurisdiction. Any legal action, claim, or proceeding relating to or arising out of this Agreement shall be instituted in the court of competent jurisdiction at Noida, Uttar Pradesh. 
    4. The parties agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding.

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  1. CONTACT US
    1. If you have any queries or concerns regarding our Terms & Conditions, Privacy Policy, or any other policies, you can reach out to us on our contact information given on our Contact Us page or you can write to us at support@designdrop.pro.

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